Refund Policy

30-day money-back guarantee. We want you to feel confident buying from us, even though our products are instant digital downloads.

If a ScamShield Kit isn't genuinely useful for protecting your family or business, email security@scamshieldkit.com within 30 days of purchase and we'll refund you in full, with no forms and no hassle. Please include your order number so we can find your purchase quickly.

Refunds are issued to your original payment method. Because these are downloadable files, we may ask a quick question about what didn't work so we can keep improving the kits, but a refund is never conditional on your answer.

Having trouble downloading or opening your files? Contact us before requesting a refund. Most issues are solved in a few minutes, and we're glad to help.